Endeavor NorthShoreConnect Entire App new look and feel
(Year 2022- 2025)
User-friendly Guided Tour of the app.
In-app guided tours refer to a user interface (UI) feature within a software application that provided step-by-step instructions or walkthroughs to help users navigate and understand the application's functionalities
Collaborated with teams to integrate user experiences and create early-stage and accessible designs. Translated user needs into interaction designs through detailed user work flows, wireframes, documentation.
Prioritize and advocate for user needs through usability testing, research, and design driven by empathy which improved customer satisfaction, enhanced product adoption, and met user goals. Led design efforts in agile environments, ensuring seamless integration throughout the release cycle.
Created early-stage concepts to drive discussions and participated in peer design critiques for mutual feedback. Developed documentation for design standards and UX guidelines.